Myer Doncaster is a renowned department store chain in Australia, tracing its roots back to the establishment of the first store in Bendigo in 1900 by Sidney Myer and his brother Elcon. With a strong emphasis on quality, service, and value, Myer has become a trusted brand for Australians over the past 120 years. The company has experienced significant milestones, such as the opening of the Myer Emporium in 1911, acquiring Grace Brothers, and merging with Coles in 1983, marking one of the largest deals in Australian corporate history at the time.
Under the leadership of CEO and Managing Director John King since 2018, Myer has focused on enhancing the customer experience through initiatives like the Customer First Plan. This strategic vision has led to targeted improvements in stores, the expansion of the omnichannel offering, and the enhancement of the MYER one loyalty program. With a customer-centric approach, Myer has solidified its position as one of Australia’s favorite department stores, consistently ranked among the top ten most trusted brands in the country by Roy Morgan.
Looking towards the future, Myer Doncaster is committed to providing an even better experience for its customers. The company has invested in a new state-of-the-art National Distribution Centre equipped with cutting-edge technology to meet the demands of the business efficiently and profitably, both online and in-store. With features like one-touch access to the Member Card and the ability to redeem Rewards directly from the App, Myer continues to innovate and evolve to meet the evolving needs of its customers in the digital age.