Myer is a renowned department store in Australia, founded by Sidney Myer and his brother Elcon in 1900. With a rich history spanning over 120 years and 56 stores nationwide, Myer has established itself as a trusted brand known for its quality, service, and value. Over the years, the company has experienced significant milestones such as the opening of the Myer Emporium in 1911, acquiring Grace Brothers, and merging with Coles in 1983, marking one of the largest deals in Australian corporate history at the time.
Under the leadership of CEO John King since 2018, Myer has focused on enhancing the customer experience through initiatives like the Customer First Plan and the MYER one loyalty program. By prioritizing customer satisfaction and investing in omnichannel offerings, including an online store, Myer continues to evolve and adapt to meet the changing needs of its more than seven million digitally contactable members. The company’s commitment to customer-centric strategies has solidified its position as one of Australia’s favorite department stores, consistently ranked among the top ten most trusted brands in the country by Roy Morgan.
Looking towards the future, Myer is dedicated to providing an even better shopping experience for its customers. The recent lease of a state-of-the-art National Distribution Centre equipped with cutting-edge technology reflects the company’s commitment to efficiency and innovation. With services like one-touch access to Member Cards and Rewards directly from the App, Myer remains at the forefront of the retail industry, delivering a seamless and rewarding shopping experience for Australians across the country.
